As used in the Policy, the term “Personal Information” means information that identifies you personally, alone or in combination with other information available to Travco Holidays. By continuing to use the Web site and by providing personal information, you consent to the Policy. You should read the entire Policy carefully and review the Policy periodically to remain aware of the current policies and practices.
Your personal information
When you use services provided on our Web site, you may be asked to provide certain personal identifiable information such as your name, address, telephone numbers, fax numbers and email address.
Use of your personal information
Personal Information you provide or that is obtained by us will be used by us to enable us to review, develop and improve the services which we offer and provide you and other customers (via mail, email telephone or otherwise) with information about new services and special offers we think you will find valuable. We may also inform you about new services and special offers of selected third parties.
We may also use Personal Information in the following ways:
- To process your flight details, sending your itinerary, and contact you if there is a problem with your reservation.
- To register you with our Web site and administer our Web site services where you have so registered. You can unsubscribe from these services at any time at the bottom of the e-mails sent to you.
- To answer any queries which you may send to us by email.
- In order to conduct customer satisfaction surveys.
- To meet our legal compliance obligations.
- To prevent crime detection.
- For marketing purposes.
Disclosure of your personal information
Travco Holidays may share your personal identifiable information to third party service providers and processors with access to your personal information. These services providers may include: our data warehouse and customer relationship management centre, marketing organizations, who may provide support marketing and promotional communications; internet service providers who administer our web page and provide internet services and host our facilities; chauffeurs, car services agencies, and consumer research companies that assist Travco Holidays with understanding consumer interests by conducting surveys. Travco Holidays only shares your personal information to the extent required for the performance of such services.
Travco Holidays may share your personal identifiable information with our partners and our affiliates, from time to time. Travco Holidays may also disclose your personal identifiable information as permitted or required by law. For example, Travco Holidays will disclose personal information to those governmental bodies who have authority to obtain it, in order to comply with a warrant or subpoena issued by a court of competent jurisdiction, and to comply with record production requirements.
- To anyone to whom we transfer or may transfer our rights and duties under our agreement with you.
- To customs and/or immigration departments or other regulatory authorities in your country of departure and/or destination in order to comply with the law in those countries.
- If we have a duty to do so or if the law allows us to do so.
- To our employees and agents to do any of the above on our behalf, now or in the future.
If you choose not to provide certain personal information we request, you will still be able to visit our Web site but you may be unable to access certain options or services.
We make no warranty, express, implied or otherwise as to the privacy and data security practices of the third parties, our partners and affiliates. We will however make reasonable endeavours to ensure that such third parties, partners and affiliates exercise reasonable care in handling your personal identifiable information in accordance with industry norms and standards.
By choosing to provide Travco Holidays with your personal information, you are consenting to its use in accordance with the principles outlined in the Policy and as outlined at the time you are asked to provide any personal information. Travco Holidays may contact you by phone or email in order to provide you with updates pertaining to its services as well as information about additional offers, that Travco Holidays believes may be of interest to you. You can choose to unsubscribe to these updates or from having your personal information used for market research purposes.
Withdrawing your consent
All e-mails Travco Holidays sends to you will provide you with an option to withdraw your consent. If you no longer wish to receive promotional materials, you may opt-out of receiving these communications, by reply to unsubscribe in the e-mail footer, this will remove you from Travco Holidays? mail lists. You will always be notified when information is being collected by any outside parties. We do this to enable you to make an informed choice as to whether we should proceed with the services that require an outside party, or not. Please note that if you do not consent to Travco Holidays?s use and disclosure of your personal information, this may affect our ability to provide you with particular products and services.
We will take appropriate steps to protect the personal information you share with us. We have implemented technology and security features to safeguard the privacy of your personal information.
Correction / updating of personal information
If your personally identifiable information changes, or if you no longer desire our service, we will provide a way to correct, update or remove your personal information provided to us.
Transfer of your personal information
Some parties that process or store personal information may be located in jurisdictions outside your country of residence. Therefore, your information may be processed and stored in these jurisdictions and, as a result, foreign governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through the laws in these countries.
Notification of changes
We reserve the right to update or modify the Policy, at any time and without prior notice, by posting the revised version of the Policy on our Web site. If we decide to change and/or modify our Policy, we will post those changes on our Web site so you are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by way of an email. If you so wish, you may withdraw your consent to such use subject to and in accordance with the terms of our Policy.