Foundation Diploma in Travel and Tourism

Foundation Diploma in Travel and Tourism

Foundation diploma in travel and tourism is a course designed for aspirants who want to acquire essentials skills and knowledge to work in the travel and tourism industry and become ticketing and tour professionals. This foundation level course will provide you with a basic understanding of the travel and tourism industry, teach you to provide advice on flight, accommodation and tour products, ensure that travellers fulfill necessary travel requirements, improve your customer service and sales skills, and learn to use a global distribution system to create and manage reservations.

Foundation diploma in travel and tourism includes the following:

  • Foundation diploma course (IATA) international certification.
  • Airticketing training in Global Distribution System (AMADEUS).
  • Certificate course in travel & tourism (HRDF certification recognized by the Govt. of Goa).


  • World geography.
  • Travel documents and formalities.
  • Air, rail, cruise and car rentals.
  • Tours and tour products.
  • Customer service.
  • Fare calculation.
  • Amadeus GDS functionality.


  • Use the Global Distribution System (GDS) to create and manage air, hotel and car reservations.
  • Advise passport and visa requirements, as well as travel insurance options.
  • Advise on flights, accommodation and various travel & tour products and services.
  • Analyze itineraries and retrieve fares from GDS.
  • Interpret industry codes and plan travel itineraries.
  • Sell hotels, tours, rail, car rentals and cruises.
  • Provide customer service and maintain customer loyalty.


  • Junior travel consultant.
  • Airport ground handling.
  • Airline reservation/ Ticketing Agent.
  • Tour operator.
  • Tour guide.
  • BPO and call center agent.

Examination Format:

  • Examinations are held four times in a year- March, June, September and December.
  • Examinations will be held at an approved exam centre (IATA), the nearest center is in Mumbai.
  • Examinations are usually held on the first Sunday of the month of the Examination.
  • There are two attempts to answer the exam within the enrollment validity period.

MINIMUM QUALIFICATION: SSC/HSSC, with basic Math and English skills.


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